Frequently Asked Questions
Everything you need to know about shopping with Shrine Solutions
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the continental United States.
What is your return and exchange policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track the status of my order?
Once your order has shipped, you will receive an automated email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all products sold by Shrine Solutions come with a standard 12-month manufacturer warranty against defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.